Mom Mode Support
Publisher: Made in Mom Mode Co.
Effective date: October 14, 2026.
Support email: madeinmommodeco@gmail.com.
Get help with the offline version of Mom Mode.
Save a backup on iPhone
- Open Settings → Local backup → Export backup.
- Choose Save to Files and select a private destination.
- Find the JSON file in Files to confirm it was saved outside the app.
The file contains readable personal/family entries. It is not encrypted. Do not send your backup when requesting support.
Restore or move entries
- Open Settings → Local backup → Import from file.
- Choose your Mom Mode JSON backup.
- Check the export date, entry samples and new-entry counts.
- Choose Review merge → Confirm merge, or cancel without importing.
The import adds new records, skips matches and does not replace existing ones. Export/import is manual; there is no account sync. Different devices or app installations do not automatically share data.
If import or saving fails
Keep the app and its data installed. Check available device storage, keep the backup file, and retry. An unfinished import may require recovery before editing can resume. Do not clear storage or uninstall as a troubleshooting step. An unsupported or malformed file must not be manually changed just to bypass validation. Share the error message with support, not the backup contents.
Request help safely
Email madeinmommodeco@gmail.com with app version/build, device model, iOS version, steps to reproduce and exact error wording. Redact private notes and family information from screenshots. Never send passwords, security codes or backup files.
This version does not offer accounts, cloud sync, paid subscriptions or push notifications.